1.The Company will refund the goods to the customer. In case the company cannot ship the goods ordered by the customer, such as the out of goods.
2.The Company will make a refund. The amount paid by the customer, such as in the case of discount.
3.The Company reserves the right to reconsider the product. In bulk Breast Pump and mother and child products
4.The Company reserves the right to reconsider the product. Cash back will not be refunded.
Period refund. The details are as follows
In case of defective or damage product, the company reserves the right to consider The case is a production error or delivery. The company will deliver new products to customers instead of refund.
1. Cash will be returned to your account within 14 working days.
2. Credit card case refund will be made within 10- 45 days (depending on the conditions of the cardholder). The company will charge 3.5% commission on the Bank's fee.
3. Debit card case refund will be made within 10 – 90 days (depending on the conditions of the cardholder). The company will charge 3.5% commission on the Bank's fee
The Company reserves the right to make any refunds beyond the specified period. No need to inform.
Mums and Babes only return the following conditions.
1. Customer must check product. If there are problems such as defective goods caused by the manufacturer, expired goods, customers have received the goods do not meet the purchase order, the goods are damaged during the delivery, the customer order is wrong size - wrong type - wrong color or if the customer did not pick up the goods themselves.Then came the problem later. Customers can return the product within 7 days after receiving the product.
2. The returned product must be in the normal package. The price tag and product description must be complete.
3. Products can return must purchased from www.mumsandbabes.co.th only.
4. The product has been opened or used.If the customer wants to change without causing the product. Can not return or refund.
5. In the case of medical devices. Customers must report problems. Claims - Returns every case. At customer service or sales representative. If the problem is from the product or installation by the company. You can claim product. Must be verified before all cases.
6. The Company will contact the result of the consideration. If you do not break the conditions and have the goods ready to change. And the channel will change - return. The customer will return to you immediately with the new condition immediately.
7. Products received under the conditions of the program, such as the goods to redeem the goods to buy. Must return with the main product.
8. The company reserves the right not to accept any return of goods, such as customers are not satisfied with the products. Customers want to change product across models or customers ordering the wrong version.
9. The Company reserves the right to change products under the terms and conditions of the Company define only
Documents and Required for Returns :
1. Invoice / receipt
2. The returned product must be in the same packaging in all respects. It is recommended to pack the product back in the same box that we ship to. Unless it is not in good enough condition for adoption.
3. If you have questions about return of documents and goods, please contact 02-319-3032-34. To contact the staff
Product Return Channel :
In case of any problems, please contact our call center at 02-319-3032-34 or Email: email@example.com Upon receipt of the return confirmation from the Company, the customer can return the goods to the company. For the condition check.
How long does it take to evaluate the quality of a product?
Thai postal or courier will ship to our warehouse within 2 to 3 days.After we receive the goods and the quality assessment process will continue for about 2 business days. After that, the company will contact the customer to inform them and process the delivery.
You will receive the product. In what time period?
The company is willing to take responsibility. By the replacement to the customer using the time as follows.
1. In Bangkok and suburbs within 7 business days (From the date that the company confirms the change of goods)
2. In the provincial area within 10-15 business days (From the date that the company confirms the change of goods)